Attention to the citizenCOTECMAR

Welcome to COTECMAR's citizen attention system, in this space you could use the different tools that we put at your disposal. For COTECMAR, your opinion is very important.

It is understandable that some people are not comfortable disclosing their contact information, for whatever reason we have anonymous requests.


 

Consultas

 

Consultations

Consultations x

Request made by a natural or legal person, public or private, related to the subjects under its responsibility and within the framework of its competence, whose response is a concept that is not obligatory to comply or execute.

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Petición documentos

 

Document request

Document request x

Request made in order to obtain copies or photocopies of documents held by the Entity.

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Reclamos

 

Claims

Claims x

Manifestation of dissatisfaction about the non-compliance or irregularity of any of the characteristics of the services offered by the Entity or their improper provision.

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Petición información

 

Information request

Information request x

Request that you make in order to receive information and guidance related to the Entity's own services.

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Quejas

 

Complaints

Complaints x

Manifestation of dissatisfaction (protest, censure, discontent, disagreement) made with respect to the conduct or actions of an official of the Entity in the performance of his or her duties.

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Denuncias

 

Denouncement

Denouncement x

Bringing a possible irregular conduct to the attention of a competent authority, so that the corresponding criminal, disciplinary, prosecutorial, administrative - sanctioning or professional ethical investigation is carried out.

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Sugerencias

 

Suggestions

Suggestions x

Manifestation of an idea or proposal to improve the service or management of the Institution.

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Felicitaciones

 

Acknowledgement

Acknowledgement x

Manifestation of satisfaction or complacency, for a good or service rendered.

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Solicitudes anónimas

 

Anonymous requests

Anonymous requests x

It is understandable that some people are not comfortable disclosing their contact information, for whatever reason we have anonymous requests.

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